The jam code J-1714 is displayed
The jam code J-1714 is displayed when the machine detects that the delivering roller stops while conveying paper at a low speed before printing.
Follow the procedures below to solve the problem:
STEP 1: Checking the Media Tension
Check if the tension setting of the media has been made properly.
For details, refer to Setting the tension according to the paper type and thickness (weight).
STEP 2: Checking the Position of the Media and Parts
Check if the media or other parts set in the right position.
For details, refer to Adjusting the Positions of the Media and Parts.
STEP 3: Cleaning the Glue Sticking on the Parts
Clean the media guide and restriction guide on the leading section, and delivering section if they are dirty with glue.
For details, refer to Cleaning the Leading Section, Cleaning the Delivering Section.
STEP 4: Clearing Jams
Open and close the front door of the main body to clear the jam code.
STEP 5: Changing the Media Tension
If the jam code J-1714 is displayed repeatedly after the procedure mentioned above is performed, lower the tension by one level.
For details, refer to Changing the Media Tension.