Home TroubleshootingStart of Color Centro

Start of Color Centro

If you cannot start Color Centro, check the symptom and follow the instructions below.

Problem

Possible Cause

Remedy

Cannot start

Your computer may not have Microsoft .NET Framework 3.5 installed.

Install Microsoft .NET Framework 3.5.

Operating Environment of the Installer

[Windows Security Alert] screen appears.

It may be blocked by the firewall.

Allow the communication by Java applications on your network.

Start Color Centro

Cannot connect to the network.

Network cable may be disconnected.

Check that the cable is correctly connected.

Interface

An error may have occurred on the main body.

Check the control panel of this machine.

Cannot connect with the image controller.

IP address or the port number may be wrong.

Check the [JSP Setting] of the image controller.
Set up Color Centro

An error may have occurred on the image controller.

Check the control panel of this machine.