Home TroubleshootingColor Adjustment

Color Adjustment

Problem	Possible Cause	Remedy
Cannot print with the specified color conversion.	Application software with color management function (such as Adobe Reader) may be converting the colors.	Set the application software to enable "color management by printer" before printing again. For details about the application software's color settings, refer to the application software's Help and manual.
[The bar or the mark is not found.] is displayed, and cannot measure by using a colorimeter.	The colorimeter may be having a problem with recognizing the bar (black bold line) and marks (diamonds on each side) on the chart.	Refer to the user's guide of the colorimeter. Cut the chart slightly inside the dotted line for cutting. It is possible that the dotted lines are interfering with the recognition.
Does not recognize the FD-9 colorimeter.	Your computer may not have required utilities such as Microsoft .NET Framework 4.0 installed.	To use FD-9, install the utility that comes with FD-9.

Problem

Possible Cause

Remedy

Cannot print with the specified color conversion.

Application software with color management function (such as Adobe Reader) may be converting the colors.

Set the application software to enable "color management by printer" before printing again. For details about the application software's color settings, refer to the application software's Help and manual.

[The bar or the mark is not found.] is displayed, and cannot measure by using a colorimeter.

The colorimeter may be having a problem with recognizing the bar (black bold line) and marks (diamonds on each side) on the chart.

Refer to the user's guide of the colorimeter.

Cut the chart slightly inside the dotted line for cutting.

It is possible that the dotted lines are interfering with the recognition.

Does not recognize the FD-9 colorimeter.

Your computer may not have required utilities such as Microsoft .NET Framework 4.0 installed.

To use FD-9, install the utility that comes with FD-9.