JAM Code List
If the JAM code is displayed, clear the jam following the instructions described below.
JAM Code | Jam location number | Where to check | Function | Instructions |
|---|---|---|---|---|
J-1711 | 61 | Feeding and conveying section | Paper does not reach to the pretransfer sensor. | Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. |
J-1712 | 61 | Conveyer sensor error. | ||
J-1713 | 61 | Pretransfer sensor error. | ||
J-1714 | 62 | Delivery rollers do not spin. | Check the condition and tension value of paper set , and then open and close the front door of the main body. For details, refer to The jam code J-1714 is displayed. | |
J-1755 | 61 | Conveyer sensor error. | Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. | |
J-1756 | 61 | Pretransfer sensor error. | ||
J-3105 | 62 | Fixing/delivering section | Paper winds fusing unit. | Remove paper inside the main body, and then open and close the front door of the main body. For details, refer to The jam code J-3105 is displayed. Important: If the paper cannot be pulled out from the delivering section, contact your service representative. |
J-3112 | 61 | Feeding and conveying section | Centering improper. | Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. Adjust the position of set media, if necessary. For details, refer to Adjusting the Positions of the Media and Parts. |
J-3152 | 62 | Fixing/delivering section | Fusing loop sensor error. | Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. |
J-3210 | 62 | Paper does not reach to the pretransfer sensor. | ||
J-3211 | 62 | Delivering sensor error. | ||
J-3251 | 62 | Fusing unit too hot. | Remove paper inside the main body, and then open and close the front door of the main body after completing the fixing cooling. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. | |
J-3252 | 62 | Delivering sensor error. | Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. | |
J-5101 | - | Main body front door | The front door of the main body is open. | |
J-5102 | 63 | Roll Winder RW-101/ | Error related to Roll Winder RW-101/Roll Winder RW-201 (while printing or conveying paper) | 1. Remove paper inside the main body, and then open and close the front door of the main body. For instructions on how to remove paper, refer to Removing Paper Jam inside the Main Body. 2. Check the status of Roll Winder RW-101 and Roll Winder RW-201. For details, refer to 1, Machine state/2, Machine setting Screen. |
J-5103 | 63 | Roll Winder RW-101/ | Error related to Roll Winder RW-201/Roll Winder RW-201 (except for J-5102) | 1. Check the condition and tension value of paper set, and then open and close the front door of the main body. 2. Check the status of Roll Winder RW-101 and Roll Winder RW-201. For details, refer to 1, Machine state/2, Machine setting Screen |