White Spots Appear on the Output Paper

White spots (discharge noise) size of 0.1mm to 1 mm / 0.004" to 0.04" may appear on the print output. This may occur especially on film type media.

Follow the procedures below to solve the problem:

STEP 1: Checking the Media Tension

Check if the tension setting of the media has been made properly.

For details, refer to Setting the tension according to the paper type and thickness (weight).

STEP 2: Checking the Position of the Media and Parts

Check if the media or other parts set in the right position.

For details, refer to Adjusting the Positions of the Media and Parts.

STEP 3: Cleaning the Glue Sticking on the Parts

Clean the media guide and the restriction guide on the leading section if they are dirty with glue.

For details, refer to Cleaning the Leading Section.

STEP 4: Adjusting 2nd Transfer Output

Adjust [MACHINE] - [Paper Setting] - [Change Setting] - [Process Adjustment] - [2nd Transfer Output Adjustment].

[Process Adjustment] is not displayed by default. For details, contact your service representative.

STEP 5: Changing the Media Tension

If the problem persists after the procedure mentioned above is performed, lower the tension by one level.

For details, refer to Changing the Media Tension.