If [Please Call Service] Message is Displayed: Service Call
The [Please call service] message screen (Service Call screen) indicates a machine condition that requires the attention of your service representative.
The Service Call screen usually displays the telephone and facsimile numbers of your service representative.
Since there is a risk of causing unforeseen problems, be sure to contact your service representative immediately by following the procedure below when the Service Call screen is displayed. 
Operations when the Service Call Screen is Displayed
Make note of the report code [C-####], indicated in the second line of the message area.
If CS Remote Care is already activated on the machine, you do not have to make a call to notify your service representative of the the report code; your service representative understands the situation.
For details of CS Remote Care, please contact your service representative.
Turn the machine power OFF.
Turn OFF the sub power switch, then turn OFF the main power switch.
Be sure not to turn off the main power switch before turning off the sub power switch. Be sure not to turn off the main power switch while the following messages are displayed after turning off the sub power switch.
[Cooling in progress / Power will be off when completed]
[Power off in progress / Please do not turn the main power switch off]
Turning off the main power switch with these messages displayed may cause machine trouble such as toner fixation.
Unplug the machine.
Turn OFF Roll Winder RW-101 / Roll Winder RW-201.
Contact your service representative and report the condition and report code number.
For details about how to turn off the power, refer to Turn the Main Body Off.
For details about how to turn off the power of Roll Winder RW-101 / Roll Winder RW-201, refer to Turn Off Roll Winder RW-101/Roll Winder RW-201.