When printing a document in an environment where user authentication or account track is employed, you need to send the authentication information (user name and password) to this machine to execute printing. This requirement limits the users who can use this machine, preventing unauthorized use by a third party.
When this machine receives a print job from a user who is not allowed to print or a print job without authentication information, this machine automatically discards the job.
In the [Configure] tab of the printer driver, check that the User Authentication/Account Track setting is correctly configured.
For information on how to display the [Printer properties] window, refer to How to display the [Printer properties] window.
If it is not configured correctly, select [User Authentication] or [Account Track] from the list, then change the relevant setting in [Setting].
When this machine is accessible to public users (unregistered users), selecting [Public User] enables you to execute printing without entering the user name and password.
When an external authentication server is used, click [Server Setting...] and select the authentication server.
[User Name] displays the Windows login name or User Principal Name specified by the administrator of the printer driver.
To use User Principal Name, change [User Name] of [User Authentication] to [Select default setting] or [Lock setting] in [Administrator Customize] of the [Settings] tab on the [Printer properties] screen of the printer driver, and select [Use User Principal Name] (default: [Use Windows Login ID]).
If you always use the same user name and password, registering them in advance eliminates the need to enter them each time. For details, refer to Changing the default print settings.
If you always use the same account name and password, registering them in advance eliminates the need to enter them each time. For details, refer to Changing the default print settings.
If your computer can communicate with this machine, clicking [Verify] executes authentication based on the authentication information that has been input. You can check the authentication information for errors before starting printing.
Printing starts successfully when the authentication information is judged to be correct.