Home>Troubleshooting>Main Messages and Remedies

Frequently Asked Questions

Print
Scan
Fax
Copy
User Box
Driver
Operation Management
Software
Control Panel
Other
Troubleshooting
- When a Paper/Staple Jam Is Occurring
- Main Messages and Remedies
- When Printing Quality Has Deteriorated
  - Cleaning the Electrostatic Charger Wire
  - Cleaning the Print Head Glass
- When the Machine Cannot Be Powered On
- When the Touch Panel Is Not Visible
- Cannot Print
- Cannot Perform Network Fax/Network Scan
- Cannot Use the Fax Function
- Cannot Copy
  - Cannot Copy
  - Main Messages and Remedies
- Cannot Save in a User Box
- Network Error Codes
- When the Bit Count Does Not Match between the Server and the Client
- When a Message Appears to Replace Consumables or Carry Out Cleaning

Main Messages and Remedies

Message	Cause	Remedy
[Server connection error.]	(1) The network cable is not connected correctly. (2) Under [Administrator Settings], [Network Settings] are not set correctly.	(1) Make sure that the network cable is correctly connected. (2) Under [Administrator Settings], check that [Network Settings] are set correctly.