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Frequently Asked Questions

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Troubleshooting
- When a Paper/Staple Jam Is Occurring
- Main Messages and Remedies
- When Printing Quality Has Deteriorated
  - Cleaning the Electrostatic Charger Wire
  - Cleaning the Print Head Glass
- When the Machine Cannot Be Powered On
- When the Touch Panel Is Not Visible
- Cannot Print
- Cannot Perform Network Fax/Network Scan
- Cannot Use the Fax Function
- Cannot Copy
  - Cannot Copy
  - Main Messages and Remedies
- Cannot Save in a User Box
- Network Error Codes
- When the Bit Count Does Not Match between the Server and the Client
- When a Message Appears to Replace Consumables or Carry Out Cleaning

When a Paper/Staple Jam Is Occurring

If a paper jam has occurred, take action referring to the following pages.

To use the ADF, refer to Here.
To use the right-side door, refer to Here.
To use a paper tray, refer to Here.
To use the Large Capacity Unit, refer to Here.
To use the Finisher FS-535, refer to Here.
To use the Z Folding Unit ZU-606, refer to Here.
To use the Post Inserter PI-505, refer to Here.
To use the Job Separator JS-602, refer to Here.
To use the Finisher FS-534, refer to Here.
To use the Finisher FS-533, refer to Here.
To use the Job Separator JS-506, refer to Here.

If a staple jam has occurred, take action referring to the following pages.

To use the Finisher FS-535, refer to .Here
To use the Saddle Stitcher SD-512, refer to Here.
To use the Finisher FS-534, refer to Here.
To use the Saddle Stitcher SD-511, refer to Here.
To use the Finisher FS-533, refer to Here.