Paper Jams
To Prevent Paper Jams
Paper jams may occur during printing or copying.
In order to help prevent the occurrence of paper jams, always keep the following points in mind.
Is the condition of the paper appropriate?
Are the paper settings and the size of the paper in the feed tray correct?
Using the Air Blow Functions
The system features air-blowing functions. Use these functions to prevent paper jams and help prevent their reoccurrence.
The Air Blow function blows the air onto the paper loaded in the feed tray to ensure the paper is fed through smoothly. The air volume can be adjusted either automatically or manually.
The setting details may vary depending on the options mounted to the system. For details, refer to [Paper Separation].
Reducing Paper Jams in the Transfer Section
Paper jams may occur in the transfer section when printing on the front or back sides of paper, in particular with thin paper.
Adjusting with the system's [Simple Setting] can be done to help prevent paper jams in the transfer section.
For details about [Simple Setting], refer to Glossary of Terms.
[Simple Setting] | Main symptoms to be improved |
|---|---|
Paper jam that occurs in the transfer section when you mainly print the front side of thin paper (Jam code: J-3102) | |
Paper jam that occurs in the transfer section when you mainly print the back side of thin paper (Jam code: J-3104) |
If a Paper Jam Occurs?
You can check if a paper jam has occurred via the message screen or via the lighting of the lamp. For details about how to deal with paper jams, refer to the relevant reference page.
Display Location | Display Method | How to Resolve | |
|---|---|---|---|
Touch panel |  | A message and an illustration showing the location of the paper jam are displayed. It is also possible to display, by order of priority, the methods for resolving the jam with an illustration. For details, refer to How to See the Paper Jam Display. | |
Paper jam indicator of Perfect Binder PB-503 |  | If the finisher on the left side of Perfect Binder PB-503 is mounted, the lamp lights up if a paper jam occurs in the perfect binding conveyor unit. | |
Finisher's Jam position display |  | The lamp lights up if the finisher's Vertical alignment plate is stopped due to a paper jam. | |
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