Description of problem | Check points | Remedy |
---|---|---|
Files cannot be saved in a User Box. | Are the network settings and connection correct? | To save files in a User Box from a computer, the network settings must be configured correctly. Check the network settings and connection. For information on how to configure the network settings, refer to Connecting to the Network. |
Is the User Box full? | If the User Box is full, remove unnecessary files then carry out the saving operation again. For the procedure for deleting unnecessary files from a User Box, refer to Delete a file. | |
Has the maximum allowance for saving files been exceeded? | If the maximum number of files one User Box can save has already been reached, delete unnecessary files and then carry out the saving operation again. For the procedure for deleting unnecessary files from a User Box, refer to Delete a file. |