Problem | Checkpoint | Remedy | Reference |
---|---|---|---|
When I have pressed the Color Centro button on the Job Centro screen, Color Centro does not start. | Is Color Centro installed on your computer? | Install Color Centro. | |
Cannot register settings in Favorite Setting using Job Centro. | The setting items may not be available in Favorite Setting. | Configure settings for each job. |
Problem | Checkpoint | Remedy | Reference |
---|---|---|---|
Cannot access the hot folder of this machine. | Is the IP address of the machine prefixed by “\\”? | Type the following into the address field, and press the Enter key. | |
Cannot access PageScope Web Connection using Microsoft Edge. | Is Cookie enabled? | Check the setting of the computer you are using. Select | |
I have typed in the IP address of this machine, but I cannot yet access PageScope Web Connection. | Is the access allowed in the setting of the machine? | The access is not allowed when:
|
Problem | Checkpoint | Remedy | Reference |
---|---|---|---|
Web Utilities Does Not Start | Is the Web Utilities function enabled in Quick Security Setting? | On the UTILITY screen, select Quick Security Setting, and check whether Web Utilities Setting is set to ON. |