Problem Occurs in Print Result

Copy image is not clean or shows spots.

Is the original glass clean?

Wipe the original glass, if necessary.

Cleaning the Original Glass

Is the original document clean?

Erase spots on the original, if any.

Is the density adjustment made properly?

Manually specify copy density to select an appropriate exposure level.

Copy Density

Copy image is too light.

Is the density adjustment made properly?

Manually specify copy density to select an appropriate exposure level.

Copy Density

Is the message Please add toner displayed on the MACHINE screen?

Add toner.

Replacing a Toner Bottle

Copy quality is poor.

Is copy paper damp?

Replace the paper, if necessary.

Loading Paper

Staples are incorrectly positioned (rotated by 90 degrees) in copies.

Is Image Rotation activated?

Reload copy paper in appropriate direction.

Loading Paper

Output sheets skew in the sets and cannot be stapled in position.

Is paper excessively curled?

Reload the paper upside down into the tray.

 Loading Paper

Printed sheets cannot be stapled in position.

Is paper excessively curled?

Reload the paper upside down into the tray.

Loading Paper

Printed sheets cannot be delivered neatly to the secondary (sub) tray.

Do output sheets reach to the edge of the secondary (sub) tray?

Temporarily release the lock of the secondary (sub) tray to be raised slightly.

Finisher FS-532 (Punch Kit PK-522 + Saddle Stitcher SD-510 + Post Inserter PI-502)

Using the staple finisher mode, copies cannot be stapled.

Is the message Pull out staple finisher stacker then, set staples in stapler displayed in the message area? Or, is the Staple Cartridge Supply indicator on the MACHINE screen lighting up in red?

Pull out the finisher stacker and supply staples.

Replenishing Staple Supply in Finisher FS-532

Is the message Staple scrap box is full displayed in the message area?

Pull out the finisher stacker and dispose the stapler scrap.

Displaying Help Message

Finisher mounted with Saddle Stitcher SD-510 does not staple copies despite the fold & staple function.

Is the message Pull out staple finisher saddle unit then, set staples in stapler displayed on the message area? Or, is the Staple Cartridge Supply indicator on the MACHINE screen lighting up in red?

Pull out the saddle unit of the finisher and supply staples for the Saddle Stitcher.

Replenishing Staple Supply in Finisher FS-532

Finisher mounted with Punch Kit PK-522 does not punch copies despite being set to punch mode.

Is the message Scrap of punch kit is full / Please empty scrap box displayed in the message area? Or, is the Punch-Hole Scraps Box indicator on the MACHINE screen lighting up in red?

Open the finisher front door, and pull out the punch-hole scrap box to dump the scrap.

Disposing Punch Waste

Using trimming function, printed sheets cannot be trimmed.

Does the Saddle Stitcher Trim Scrap indicator light up red on the MACHINE screen?

Empty the scrap box of Saddle Stitcher SD-506.

Disposing Trimmings

Using the cut edge trimming function, printed sheets cannot be trimmed.

Does the Saddle Stitcher Trim Scrap indicator light up red on the MACHINE screen?

Empty the cut edge scrap box of Saddle Stitcher SD-513.

Disposing Trimmings

Using the 2-side slitting function, printed sheets cannot be trimmed.

Does the Saddle Stitcher Trim Scrap indicator light up red on the MACHINE screen?

Empty the 2-side slitting scrap box of Saddle Stitcher SD-513.

Disposing Trimmings

Using Perfect Bind mode, printed sheets cannot be bound.

Does the front door, perfect binder tray cover, or glue hopper cover of Perfect Binder PB-503 open?

Securely close the front door, perfect binder tray cover, and glue hopper cover of Perfect Binder PB-503.