Scan
Q1. What types of file formats are available for scanned images?
A1. The types of files that can be saved are TIFF, JPEG, PDF, Compact PDF, XPS, Compact XPS, PPTX, DOCX, and XLSX.
An image saved as a TIFF or JPEG file can be viewed using a general image browsing application.
To view an image saved as a PDF or Compact PDF, install Adobe Reader. Adobe Reader can be downloaded without charge from the Adobe website.
To view an image saved as an XPS or Compact XPS, install XPS Viewer. XPS Viewer has automatically been installed if Microsoft .NET Framework 3.0 or later has been installed on your computer.
Microsoft .NET Framework can be downloaded without charge from the Microsoft website.
To view an image saved as a PPTX file, Microsoft Power Point 2007 or later must be installed.
To view an image saved as a DOCX file, Microsoft Word 2007 or later must be installed.
To view an image saved as an XLSX file, Microsoft Excel 2007 or later must be installed.
Tips
To specify DOCX or XLSX for the file type, the optional Extension Memory and i-Option LK-110 v2 are required.- The file types, XPS, Compact XPS, and PPTX, are available when the Web browser function is disabled. When the optional Extension Memory is installed, this function is available regardless of whether the Web browser function is enabled or disabled.
- bizhub C658/C558/C458 provides Extension Memory as standard.
Q2. Can I use the scanning function by connecting to the network with a USB cable?
A2. No. You cannot use the scanning function via network connection with a USB cable. Use a LAN cable for network connection.
However, you can connect a USB memory to the USB Port of this machine to save scanned data to the USB memory. For the procedure for saving scanned data to a USB memory, refer to [Save Scanned Data on a USB Memory] .
Q3. Can I send scanned data to my PC without disabling the firewall setting?
A3. Yes. Register this machine in the exception setting for firewall.
Q4. The FTP TX function does not work for sending data to a destination.
A4. Check the settings for the FTP destination on this machine and the settings on the FTP server side.
Check for the following items:
- Is the correct address of the FTP server registered in [Host Address] of the destination settings of this machine.
- In address registration, is [File Path] registered correctly?
When no folder is specified: Enter "/ (slash)".
- When a folder is specified: Simply enter the folder name without a "/ (slash)".
- (Example) To send data to a "scan" folder in an FTP server whose address is "ftp.xxxxxxxx.co.jp"
Host address: ftp.xxxxxxxx.co.jp
File path: scan
- When no folder is specified: Enter "/ (slash)".
- When a folder is specified: Simply enter the folder name without a "/ (slash)".
- (Example) To send data to a "scan" folder in an FTP server whose address is "ftp.xxxxxxxx.co.jp"
Host address: ftp.xxxxxxxx.co.jp
File path: scan
- Are the correct values entered in [User ID] and [Password] of the destination settings of this machine?
- A colon (":") should not be added to the file name. Have any been added?
If the problem cannot be solved even after checking for the above points, contact your administrator.
Q5. Can frequently used destinations be registered?
A5. Yes. You can register frequently used destinations in the address book.
You can also put a number of one-touch destinations in one group and register them as a group.
Once you have registered a one-touch or group destination, you can recall it by simply tapping the assigned key.
Tips- You can register up to 2000 one-touch destinations in the address book.
- You can register up to 100 group destinations in the address book.
- To register a group destination, members must have been registered as one-touch destinations.
Q6. How can I send clear images of text in a fine font or of photos?
A6. You can either set the resolution (granularity) when the original is scanned or specify the image quality according to the quality of the original.
Q7. Can I send data in a selected file type or color mode?
A7. Yes, you can set a file format and color mode.
The following file formats are supported on this machine.
Settings | Description |
|---|---|
[PDF] | Saves data in PDF format. |
[Compact PDF] | Saves data in further compressed PDF file. |
[TIFF] | Saves data in TIFF format. |
[JPEG] | Saves data in JPEG format. |
[XPS] | Saves data in XPS format. |
[Compact XPS] | Saves more compressed data than is saved in XPS format. |
[PPTX] | Saves data in PPTX format. |
[DOCX] | Saves data in DOCX format. |
[XLSX] | Saves data in XLSX format. |
Tips- To specify DOCX or XLSX for the file type, the optional Extension Memory and i-Option LK-110 v2 are required.
- The file types, XPS, Compact XPS, and PPTX, are available when the Web browser function is disabled. When the optional Extension Memory is installed, this function is available regardless of whether the Web browser function is enabled or disabled.
- bizhub C658/C558/C458 provides Extension Memory as standard.
On this machine, the following color modes are supported.
Settings | Description |
|---|---|
[Auto Color] | Automatically detects the color of the original and scans it to fit the original setting. |
[Full Color] | Scans the original in full color. |
[Gray Scale] | Scans the original in white, black and gray. Select this mode for an original mostly in half tone (tones between light and dark tones), such as for black-and-white photos. |
[Black] | Scans the original in black and white. Select for originals with distinct black and white areas, such as in line drawings. |
Q8. Can I send scanned data with page numbers and a time stamp?
A8. Yes. You can use Application to have data scanned with the date and time, page numbers or a stamp added.
Tips- This function is available when the Web browser function is disabled. When the optional Extension Memory is installed, this function is available regardless of whether the Web browser function is enabled or disabled. bizhub C658/C558/C458 provides Extension Memory as standard.
Reference- If necessary, you can register any stamp in addition to the stamps pre-registered in this machine. The registration procedure is explained using the data management utility in Web Connection. For details, refer to [Managing the stamp data] .
Q9. The back of the original can be seen through. How can I make adjustment so that the back may not bleed into the scanned image?
A9. You can adjust the density of the background color for clean scanning.
Q10. Can I scan the original with its headers and punch holes erased?
A10. Yes. Enable the frame erase function, and the machine scans the original by erasing unwanted sections on the four sides of the original.
Q11. Can I send an E-mail to a number of destinations at one time?
A11. Yes, you can.
It eases the operation to register a group that contains a number of destinations beforehand.
The maximum number of destinations that you can specify for a single transmission depends on how the destinations are set.
Item | Specifications | |
|---|---|---|
When using the address book | 500 addresses Up to 30 User Boxes | |
When directly entering addresses | 5 addresses | |
User Box | 1 User Box | |
Fax | 100 addresses | |
Tips- To use the fax functions, the optional Fax Kit is required.
- When registering a group, even destinations of different types can be registered in one group.
Q12. Can I send scanned data by E-mail?
A12. Yes, you can.
Simply specify an E-mail address for the destination, and you can send the data as an attachment.
Q13. Can I send scanned data to my computer?
A13. Yes. To do so, use the SMB Send function that can send scanned data to a location on the specified computer. Register a one-touch destination for SMB transmission beforehand, or directly enter the destination for SMB transmission when scanning the original.
Reference- For details about the SMB transmission function, refer to [How to Send] .
Q14. Can I check the transmission log for scanning?
A14. Yes. You can check the transmission log for scanning in the job history.
See job history to quickly check names of scanned documents, scan dates and scan results (success/failure) among others.