[Collect Log and Image Data]
Overview
Set whether the administrator allows a customer engineer to acquire defective parts as capture data if a problem occurs while printing on this system.
Setting this to [Enable] allows the acquisition of capture data.
NOTICE
- Set this function only when instructed to do so by your service representative. For details on the procedure, contact your service representative.
Tips
- The maximum capacity of the folder where to store the captured data is 1.5 GB. If the data capacity exceeds 1.5 GB, the files are automatically deleted starting with the oldest file.
Tips
Capture data and PDL files are saved in the following path.
- km/spool/capture
Setting Items
Setting item | Description | |
|---|---|---|
[Collect Log and Image Data] | [Enable] | Saves the capture data associated with the job to the HDD all at once when the system's logs are acquired. |
[Disable] | When the system's log is acquired, the capture data is not saved to the HDD. | |
[Capture Kind] | Toggles whether to enable or disable for each capture type. You can set the number of files by selecting [Enable]. Enter the number of files in the entry field and press [Change] to set it.
| |
[Get PDL file during/after job execution] | [Enable] | Acquires PDL files while or after the job is executed. |
[Disaable] | Does not acquire PDL files. | |
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