HomeSearch by PurposeCollecting Information of this Machine to Resolve Troubles Early (For Administrators)

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Collecting Information of this Machine to Resolve Troubles Early (For Administrators)

To allow users to obtain operation logs for scan/fax transmission using the control panel ([TX Operation Log])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Security Settings]
        • [Security Details]
          • [TX Operation Log]

Select whether to obtain an operation log on the Control Panel when scanning or sending a fax as a send operation log. This will help to analyze security issues if any occur.

When [Save] is selected, tap [TX Operation Log Erase] to erase stored send operation log.

[Do Not Save] is specified by default.

  • To output send operation log you have obtained, go to [Administrator Settings] - [System Settings] - [List/Counter] - [TX Operation Log Output].

To output operation logs for scan/fax transmission using the control panel ([TX Operation Log Output])

To display:
  • [Utility]
    • [Administrator Settings]
      • [System Settings]
        • [List/Counter]
          • [TX Operation Log Output]

Prints logs on send operations or save them on a USB memory.

Specify [Output Date Range] and select an output method.

  • To print, tap [Print]. Change print settings as required, then tap [Start] to start printing.

  • To save on a USB memory, connect a USB memory to this machine and tap [Save to External Memory].

  • You can set this option by selecting [Save] in [Administrator Settings] - [Security Settings] - [Security Details] - [TX Operation Log].

To display network error codes on the touch panel ([Error Code Display Setting])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Network Settings]
        • [Detail Settings]
          • [Error Code Display Setting]

Select whether to display network error code on the Touch Panel.

[OFF] is specified by default.

To obtain job logs in order to check the use status or paper consumption by user or account ([Job Log Settings])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Security Settings]
        • [Job Log Settings]

Configure the settings to obtain job logs.

Settings

Description

[Job Log Usage Set.]

Select whether to obtain a job log. After you have changed these settings, the job log is obtained when you restart this machine.

For details, refer to Here.

[Automatic Log Distr Set.]

Configure a setting to automatically send job logs to the server.

For details, refer to Here.

To allow capturing of print data received by this machine in order to analyze a printer-related failure ([Print Data Capture])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Security Settings]
        • [Security Details]
          • [Print Data Capture]

Select whether to allow capturing of printer data being received by this machine when you start the analysis of printer-related failure. For details, contact your service representative.

[Allow] is specified by default.

To configure settings for remotely operate the control panel of this machine via a Web browser ([Server Settings])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Network Settings]
        • [Remote Panel Settings]
          • [Server Settings]

Configure settings to operate the Control Panel of this machine via a Web browser on a different computer.

Settings

Description

[ON]/[OFF]

Select whether to operate the Control Panel of this machine via a Web browser on a different computer.

[OFF] is specified by default.

[Server Setting]

If necessary, change the port number.

  • [Password Authentication]: Specify the password to restrict access to this machine (using up to 64 characters).
    [OFF] is specified by default.

  • [IP Filtering (Permit Access)]: Select whether to specify an IP address that allows access to this machine. If [Enable] is selected, enter the range of IP addresses that are allowed to access this machine.
    [Disable] is specified by default.

[Port Number]

If necessary, change the port number.

[50443] is specified by default.

To configure settings for remotely operate the control panel of this machine using the dedicated software ([Client Settings])

To display:
  • [Utility]
    • [Administrator Settings]
      • [Network Settings]
        • [Remote Panel Settings]
          • [Client Settings]

Configure settings to operate the Control Panel of this machine using dedicated software on a different computer.

Settings

Description

[ON]/[OFF]

Select whether to operate the Control Panel of this machine using dedicated software on a different computer.

[OFF] is specified by default.

[Port No.]

If necessary, change the port number of the server where the dedicated software was installed.

[443] is specified by default.

[Connection Timeout]

If necessary, change the timeout time of communication with the server where the dedicated software was installed.

[60 sec.] is specified by default.

[Server Address]

Enter the address of the server where the dedicated software was installed.

Use one of the following formats.

  • Example of host name entry: "host.example.com"

  • Example of IP address (IPv4) entry: "192.168.1.1"

  • Example of IP address (IPv6) entry: "fe80::220:6bff:fe10:2f16"

[Certificate Verification Level Settings]

To validate the certificate during SSL communication, select items to be verified.

  • [Expiration Date]: Confirm whether the certificate is within the validity period. [Confirm] is specified by default.

  • [Key Usage]: Confirm whether the certificate is used according to the intended purpose approved by the certificate issuer. [Do Not Confirm] is specified by default.

  • [Chain]: Confirm whether there is a problem in the certificate chain (certificate path). The chain is validated by referencing the external certificates managed on this machine. [Do Not Confirm] is specified by default.

  • [Expiration Date Confirmation]: Confirm whether the certificate has expired. [Do Not Confirm] is specified by default.

  • [CN]: Confirm whether CN (Common Name) of the certificate matches the server address. [Do Not Confirm] is specified by default.

[Synchronize WebDAV Client Setting]

To access a server with the dedicated software installed via a proxy server, enter your proxy server.

  • [Synchronize]: Use a proxy server registered in [WebDAV Client Settings].

  • [Individual Settings]: Register a required proxy server separately from the proxy server registered in [WebDAV Client Settings].
    Enter the proxy server address, port number, and the user name and password required to log in to the proxy server.

[Launch Remote Panel from vCare]

Select whether or not to allow the remote panel to be started from the remote diagnosis system.

[Restrict] is specified by default.

To start the remote operation of the control panel on this machine ([Remote Panel Operation])

To display:
  • [Utility]
    • [Remote Panel Operation]

Tap this button to start remote operation of the Control Panel of this machine.

  • This button is displayed when the operating environments of remote panel are configured by administrator. For details on the settings for remote panel operating environment, refer to Here.