Q. Although user authentication has been successful, the input screen in the driver is grayed out.

How to set

  1. Open [Devices and Printers].

    supplementary explanationFor information on how to display [Devices and Printers], refer to [Open Devices and Printers] .

  2. Right-click the icon of this machine, and click [Properties] (or [Printer Properties]).

  3. From [Device Option] in the [Configure] tab, select [User Authentication], then select the authentication status from [Setting].

    supplementary explanationThe authentication status may be [ON (MFP)], [ON (External Server)], [ON (MFP) + ON (External Server)], [ON (Enhanced Server)], or [ON (MFP) + ON (Enhanced Server)] authentication. For details, contact the administrator of this machine.

  4. Click [OK].