G3 Fax Error Code
Transmission system error code
If the machine encounters a problem while sending a G3 fax, an error dialog will appear and error codes will be displayed in Txx format. Take corrective actions by referring to the table below.
Code | Corrective Actions |
---|---|
T00 |
|
T05 | Check the state of the recipient. |
T08 | Check the line status. |
T18 | Check the state of the recipient. |
T28 | Check the state of the recipient. |
T32 | Check the line status. |
T42 | Check the line status. |
T43 | Check the line status. |
T48 |
|
T51 | Check the line status. |
T58 | The document to be sent by polling is not registered in the sender's machine. Ask the sender to set the document. |
T60 | Register the document that is sent to the recipient by polling. |
T61 | Check whether the document to be sent by polling from the bulletin board is registered. |
T62 | Inform the recipient of the correct bulletin board number. |
T80 | Check the line status. |
T81 | Check the line status. |
T82 |
|
T85 | Check the line status. |
T89 | Check the balance in the billing management device. |
T95 | Check the line status. |
T97 | Check the state of the fax board. (Contact your service representative. ) |
T98 | Forwarding is not available for that combination. Check the forwarding settings. |
T99 | Check the destinations registered in the address book. |
Reception system error code
If the machine encounters a problem while receiving a G3 fax, an error dialog will appear and error codes will be displayed in Rxx format. Take corrective actions by referring to the table below.
Code | Corrective Actions |
---|---|
R18 | Check your machine. If toner or print paper is empty, supply them. If the memory is full, empty the memory. |
R21 | Turn the Closed Network RX function off, or inform the recipient of the correct password. |
R22 | Turn the Closed Network RX function off, or inform the recipient of the correct password. |
R32 | Change the setting for Auto Create User Box, or inform the recipient of the correct Confidential User Box number. |
R50 | Check the line status. |
R51 | Check the line status. |
R60 | Check the line status. |
R63 | Check the line status. |
R69 | Check the line status. |
R72 | Ask the sender to shorten the length of original to be sent before resending the fax. |
R78 | Turn the Main Power Switch off and back on. |
R79 | Turn the Main Power Switch off and back on. |
R93 |
|
R94 |
|
R95 | Check Forward TX Setting. |
R96 | Inform the recipient of the correct number for the Confidential User Box. |
R97 | Check PC-Fax RX Setting. |
R99 | Turn the Main Power Switch off and back on. |