When a Paper Jam Message Persists
There may be a paper jam occurring in sections other than those indicated on the Touch Panel. Check the sections again not shown on the Touch Panel.
Check the following items:
Check for any pieces of paper left in the back of the section indicated on the Touch Panel. If the paper cannot be easily removed, do not continue; instead contact your service representative.- Once again, open and close the door at the section with the location number indicated on the Touch Panel. This action may clear the message.
Contact your service representative if the paper jam indication persists even after you have checked.