When a paper jam has occurred in the Duplex Unit

  1. Pull out the Tray.

  2. Grip both sides of the jammed paper firmly and carefully pull it out.

    supplementary explanationBe sure to remove all the jammed sheets so that no sheets or pieces of paper remain.

  3. Flip through the removed paper, then align the edges.

  4. Load paper into the tray, and close the Tray.