If you cannot start Color Centro, check the symptom and follow the instructions below.
Problem | Possible Cause | Remedy |
---|---|---|
Color Centro does not start at all. | Your computer may not have .NET Framework 3.5 installed. | Install .NET Framework 3.5. |
[Windows Security Alert] is displayed. | The communication may be blocked by the firewall. | Allow the communication by Java applications on your network. |
Color Centro cannot be connected to the machine. | The network cable may be disconnected from the machine. | Check that the cable is correctly connected. |
A failure may have occurred on the machine. | Check the control panel of this machine. | |
IP address or the port number may be wrong. | Check the network settings. |