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Start of Color Centro

If you cannot start Color Centro, check the symptom and follow the instructions below.

Problem

Possible Cause

Remedy

Color Centro does not start at all.

Your computer may not have .NET Framework 3.5 installed.

Install .NET Framework 3.5.

Install Color Centro

[Windows Security Alert] is displayed.

The communication may be blocked by the firewall.

Allow the communication by Java applications on your network.

Start Color Centro

Color Centro cannot be connected to the machine.

The network cable may be disconnected from the machine.

Check that the cable is correctly connected.

Interface

A failure may have occurred on the machine.

Check the control panel of this machine.

Troubleshooting Tips

IP address or the port number may be wrong.

Check the network settings.
Settings of the Image Controller