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FAQApplicationQ6. I cannot print MS-Office files using PageScope Direct Print. What should I do?
FAQApplicationQ6. I cannot print MS-Office files using PageScope Direct Print. What should I do?FAQ
- Print
- Q1. Is it possible to save document data from the computer to the hard disk (HDD)?
- Q2. Once print settings are configured, do they need to be re-configured before being usedagain?
- Q3. When Favorite Setting of the PS Plug-in driver or PCL driver is configured with theadministrator account, can it be shared with another account?
- Q4. How many documents can be saved on the HDD?
- Q5. Is there a way to print documents larger than A3-size without shrinking them?
- Q6. I did not retrieve the information of the optional device mounted although I set thecorrect IP Address of the optional device and press the device information button on the PS Plug-in driver.
- Q7. I want to use the fold function using the PS Plug-in driver, but the function is notdisplayed.
- Q8. Can I adjust the gutter width in a book spread for a booklet?
- Application
- Q1. Using Job Centro, is it possible to edit a job saved on the HDD (HDD job) and print it?
- Q2. I cannot edit the selected job or page using Job Centro.
- Q3. I edited a job on the touch panel of the main body and then edited it again using JobCentro. The job's settings reverted to the settings as they were at the time the job was saved.
- Q4. I cannot print a job that I edited using Job Centro.
- Q5. Is there a way to print documents larger than A3-size without shrinking them?
- Q6. I cannot print MS-Office files using PageScope Direct Print. What should I do?
- Q7. The correct IP address is entered, but I cannot view the content of the PageScope WebConnection.
- Q8. Now operating remotely is displayed on the screen and the machine cannot be operated.
- Q9. How do I access Web Utilities?
- Q10. Can I operate the main body's touch panel screen remotely from a computer?
- Scan
- Q1. Is the favorite setting available in the scan function?
- Q2. What is the difference between Package and Divided?
- Q3. The registered destinations are not displayed in ascending order.
- Q4. Scan data is not successfully sent to the destination.
- Q5. File Name cannot be selected from the left side of the SCAN screen.
- Settings and Adjustments
- Q1. Can I change the screen displayed first when the machine is turned on?
- Q2. Can I make a Hold Job be automatically deleted after a certain amount of time haselapsed?
- Q3. Can I change the placement of the function keys (Paper Setting, Both Sides, Adjustment,etc.) at the bottom of the MACHINE screen?
- Q4. I cannot register the settings adjusted using Both Sides Adjust function in a paperprofile.
- Q5. Staples are not diagonal when using corner stapling.
- Q6. I cannot delete an HDD saved job or a secure job because I have forgotten the relevantpassword.
- Q7. I cannot set the weekly timer.
- Q8. No information sound is released when the machine stops due to being out of paper.
- Others
- Q1. Can the main body's touch panel screen be operated using a mouse?
- Q2. Can I change the printing conditions of a job after it has already started printing?
- Q3. Do I need to stop the job if I were to replace the toner bottle while a job is beingprinted?
- Q4. Can I use an external keyboard for password entry or any other entry of information?
Q6. I cannot print MS-Office files using PageScope Direct Print. What should I do?
A6. The data file formats that are supported for printing directly from the image controller are PDF, TIFF, PS, PCL, PPML, and Text.
To print files other than those above upon, install the printer driver.