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Troubleshooting
When a Paper/Staple Jam Has Occurred
Screen Displayed at Occurrence of Paper Jam
When a Paper Jam Has Occurred
Paper Jam in Bypass Tray or Transfer Roller
Paper Jam in Tray 1
Paper Jam in Tray 2 / Tray 3 / Tray 4
Paper Jam in ADF
Paper Jam in 2-Sided Print Unit
Paper Jam in Fusing Unit
When a Staple Jam Has Occurred
When a Paper Jam Message Persists
Typical Messages and Remedies
When a Consumables Replacement or Cleaning Maintenance Message is Displayed
When a Trouble Message Appears
When an Error Message Appears
When [Stabilizing image. Ready to scan.] Appears
When a Virus Detection Message Appears
When the Warning Indicating That the Virus Scan is in Preparation Is Displayed
When a Message Indicating That the Update of the Virus Scan Pattern File Has Failed Is Displayed
When Printing Quality Has Deteriorated
Cleaning the Print Head Glass
When the Machine Cannot Be Powered On
When the Touch Panel Is Not Visible
Printing Problems
How to Take an Action for Printing Failure
Problems of Print Quality
Typical Messages and Remedies
When the Bit Count Does Not Match between the Server and the Client
Network Fax/Network Scan Problems
How to Take an Action for Network Fax/Network Scan Failure
Network Fax Error Code List
SMB Transmission Errors
Fax Problems
How to Take an Action for Fax Transmission Failure
How to Take an Action for Fax Receiving Failure
G3 Fax Error Code List
Typical Messages and Remedies
Warning Messages and Remedies
Copy Problems
How to Take an Action for Copy Failure
Typical Messages and Remedies
User Box Problems
How to Take an Action for User Box Saving Failure
Typical Messages and Remedies
User Authentication Problems
How to Take an Action for Server Authentication Failure
Network Error Codes
Displaying Network Error Codes
Error Code List
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Troubleshooting
> When a Paper/Staple Jam Has Occurred > When a Staple Jam Has Occurred
When a Staple Jam Has Occurred
Tips
After clearing a staple jam, conduct idle stapling twice.
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