Staple Jam in Finisher (bizhub C3851FS)
Open the Left Cover.
Pull the tab.
Pull out the staple cartridge.
Lift the face plate, then remove one staple sheet.
Return the face plate until it clicks.
Insert the staple cartridge until it clicks.
Return the tab to the original position.
Close the Left Cover.
Tips
When a staple jam is cleared, idle stapling is conducted 1 to 9 times depending on conditions.