Online Assistance
Click [Online Assistance] on the menu of [Maintenance] tab to display this screen.
This screen allows you to enter the information on product support.
The specified information can be accessed by clicking [Online Assistance] on the [Information] tab menu of the User Mode screen.
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Item |
Description |
|---|---|
|
[Contact Name] |
Enter the name of the support contact for the product. Up to 63 one-byte characters can be used. |
|
[Contact Information] |
Enter the phone number or URL of the support contact. Up to 127 one-byte characters can be used. |
|
[Product Help URL] |
Enter the URL of the product information website. Up to 127 one-byte characters can be used. |
|
[Corporate URL] |
Displays the URL of the manufacturer website (changeable). Up to 127 one-byte characters can be used. |
|
[Supplies and Accessories] |
Enter the contact to order consumables. Up to 127 one-byte characters can be used. |
|
[Online Help URL] |
Enter the URL of online documentation: http://(IP address of the Web server)/wc_help/wc_help.html Up to 127 one-byte characters can be used. The administrator is required to set up the online documentation to be available over the Web server. Use a PC on which Microsoft IIS or another Web server is running, and set up the Web server to have the folder "/wc_help/" accessible. Make sure to copy the entire wc_help folder, which is installed using the installer CD, to the Web server. |
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[OK] |
Click to complete the setting. |
|
[Cancel] |
Returns to the settings before the edit. |