If you cannot start Color Centro, check the symptom and follow the instructions below.
Problem | Possible Cause | Remedy |
---|---|---|
Cannot start | Your computer may not have Microsoft .NET Framework 3.5 installed. | Install Microsoft .NET Framework 3.5. |
[Windows Security Alert] screen appears. | It may be blocked by the firewall. | Allow the communication by Java applications on your network. |
Cannot connect to the network. | Network cable may be disconnected. | Check that the cable is correctly connected. |
An error may have occurred on the main body. | Check the control panel of this machine. | |
Cannot connect with the image controller. | IP address or the port number may be wrong. | Check the [JSP Setting] of the image controller. |
An error may have occurred on the image controller. | Check the control panel of this machine. |