Contact your system support person.
The person who set up your network usually keeps your wireless information.
See the documentation that came with your access point (wireless router).
Check the characters of the password that you use to access your wireless network.
If you are not using a password, then choose None or No Security.
Exactly 10 or 26 hexadecimal characters
Exactly 5 or 13 ASCII characters
Exactly 64 hexadecimal characters
From 8 to 63 ASCII characters
WPA or WPA2
View the security settings on the access point.
Open a Web browser. Type the IP address of the access point in the address field, and then press Enter.
Enter the user name and password for the access point when prompted.
|Note:||The WEP key or WPA/WPA2 preshared key/passphrase is not the same as the password for the access point. The password lets you access the access point settings. The WEP key or WPA/WPA2 preshared key/passphrase allows printers and computers to join your wireless network.|
Look for the WEP key or WPA/WPA2 preshared key/passphrase.