FAQ
- Print
- Q1. If using Image Controller IC-602, is it possible to save document data from the computer tothe hard disk (HDD)?
- Q2. Once print settings are configured, do they need to be re-configured before being usedagain?
- Q3. How many documents can be saved on the HDD?
- Q4. Is there a way to print documents larger than A3-size without shrinking them?
- Q5. I did not retrieve the information of the optional device mounted although I set thecorrect IP Address of the optional device and press the device information button on the PS Plug-in driver.
- Q6. Perfect binding is not achieved by the perfect binder.
- Q7. I want to use the fold function using the PS Plug-in driver, but the function is notdisplayed.
- Q8. The same materials are printed two days in a row, but the colors are not the same.
- Application
- Q1. The colors are not correct.
- Q2. I measured a chart by using a colorimeter, but the color values are not accurate.
- Q3. If I changed a color by using the Alternative Color function, would it affect the overallcolor of the picture?
- Q4. What is a profile?
- Q5. What is an RGB profile?
- Q6. What is a CMYK profile?
- Q7. What is an output profile?
- Q8. What is a device link profile?
- Q9. Using Job Centro, is it possible to edit a job saved on the HDD (HDD job) and print it?
- Q10. I cannot edit the selected job or page using Job Centro.
- Q11. I edited a job on the touch panel and then edited it again using Job Centro. The job'ssettings reverted to the settings as they were at the time the job was saved.
- Q12. I can't print a job that I edited using Job Centro.
- Q13. Is there a way to print documents larger than A3-size without shrinking them?
- Q14. I can't print MS-Office files using PageScope Direct Print. What should I do?
- Q15. The correct IP address is entered, but I cannot view the content of the PageScope WebConnection.
- Q16. Now operating remotely is displayed on the screen and the machine cannot be operated.
- Q17. How do I access Web Utilities?
- Q18. Can I operate the main body's touch panel screen remotely from a computer?
- Scan
- Q1. Is the favorite setting available in the scan function?
- Q2. What is the difference between Packed PDF and Divided PDF?
- Q3. What is a print queue?
- Q4. The available options for Zoom are 25% to 100%. Is it possible to enlarge and scan?
- Q5. The registered destinations are not displayed in ascending order.
- Q6. Scan data is not successfully sent to the destination.
- Q7. Scan to SMB is not available on Mac OS 10.7.
- Q8. File Name cannot be selected from the left side of the SCAN screen.
- Settings and Adjustments
- Q1. Can I change the screen displayed first when the machine is turned on?
- Q2. Can I make a Hold Job be automatically deleted after a certain amount of time haselapsed?
- Q3. Can I change the placement of the function keys (Paper Setting, Both Sides, Adjustment,etc.) at the bottom of the MACHINE screen?
- Q4. Both this main body and the Relay Unit RU-509 (when connected) have a gamma correctionfunction. What is the difference?
- Q5. I can't register the settings adjusted using Both Sides Adjust function in a paperprofile.
- Q6. Staples are not diagonal when using corner stapling.
- Q7. I forgot the password for the password-protected hold job and HDD saved job, and now Ican't delete them.
- Q8. I can't set the weekly timer.
- Q9. No information sound is released when the machine stops due to being out of paper.
- Q10. Paper jam occurs due to overlapped sheets fed from the paper tray.
- Machine Information
- Q1. Can I replace papers in a tray not in use while printing or copying?
- Q2. Paper jam occurs when continuously printing on coated papers in the Main Body Tray.
- Q3. Paper jam occurs during printing on thin paper.
- Q4. Staple position deviates by 90 degrees.
- Q5. I forgot the HDD lock password and cannot use the HDD functions.
- Others
- Q1. Can the main body's touch panel screen be operated using a mouse?
- Q2. Can I change the printing conditions of a job after it has already started printing?
- Q3. Do I need to stop the job if I were to replace the toner bottle while a job is beingprinted?
- Q4. Can I use an external keyboard for password entry or any other entry of information?
- Q5. The heater of Perfect Binder PB-503 does not turn on when the machine's Sub PowerSwitch is turned on.
Q5. I forgot the HDD lock password and cannot use the HDD functions.
A5. Contact your service representative.
It is recommended to take a note of important passwords in case you forget.