If [Mishandled paper] Message is Displayed
When a paper misfeed occurs in a copy job, the machine displays the message [Mishandled paper] and misfeed area(s) on the screen.
The Start LED turns orange on the control panel, and machine operation cannot be continued until all the locations are cleared.
[JAM Position] screen
No. | Name | Description |
|---|---|---|
1 | Message area | Detailed instruction to remove mishandled paper is displayed. |
2 | Jam number | Indicates a position of paper jam. |
3 | [Illustration] | Press this key to display a screen that explains the first preference method of fixing a problem, along with illustrations. |
[Jam Processing Description] screen
No. | Name | Description |
|---|---|---|
1 | Message area | Explains in words the process to remove jammed paper, as shown in the illustrations. |
2 | Illustration | Displays the process to remove jammed paper in preferential order using illustrations. |
3 | [Next]/[Previous] | The keys are displayed when there are two or more [Jam Processing Description] screens. Press the key to move to next or previous screen. |
4 | [JAM Position] | To return to the [JAM Position] screen, press this key. |
All the misfeed locations will be indicated by flashing/lighting numbers and arrows on this screen.
Flashing number and arrow indicate the jammed position of the highest priority.
Action to remove mishandled paper is displayed in the message area.
Pressing [Illustration] will display subsequent screens for the disposal action.
When clearing mishandled paper, heed the following precautions:
Do not turn off the main power switch or sub power switch while removing mishandled paper. Otherwise, the trays or conveyance fusing unit cannot be withdrawn.
If mishandled paper is left in the feeding inlet/outlet of the main body, the lever [M1] cannot be turned down rightward to draw out the conveyance fusing unit. Never turn down the lever [M1] forcibly.
When removing mishandled paper, be sure to leave no torn paper inside the machine.
For details, refer to each of the following pages.
A jam code can be displayed in the message area of the [JAM Position] screen. For details, contact your service representative.