Remote-controlling the Screen of this Machine

About operation method

You can remote-control the screen of this machine using a computer connected to the network. There are the following types of operation methods.

Operation method

Description

Using the dedicated software

This method uses the dedicated software that collects screen information of this machine periodically, and operates the screen of this machine from a computer on the network.

You must prepare a dedicated remote control software program and server. Despite the burden, this method enables you to control the machine remotely even from a computer located outside the router network.

Accessing the machine directly

This method accesses this machine directly from another computer on the network, and operates the screen of this machine using a Web browser.

A dedicated remote control software program is not required, but the computer used for the remote control must be able to access this machine.

Using a Mobile Terminal

This method remotely operates the screen of this machine using a mobile terminal. For details, refer to [Remotely Operating the Screen of This Machine Using a Mobile Terminal] .

Using the dedicated software

Configure settings to operate the screen of this machine using the dedicated software on a different computer.

Select [Network] - [Remote Panel Settings] - [Remote Panel Client Settings] in administrator mode of Web Connection (or in [Utility] - [Administrator] of this machine), and configure the following settings.

Setting

Description

[Client Setting]

When operating the screen of this machine using the dedicated software on a different computer, set this option to ON (default: OFF).

[Server Address]

Enter the address of the server where the dedicated software was installed. Use one of the following formats.

  • Example to enter the host name: "host.example.com"

  • Example to enter the IP address (IPv4): "192.168.1.1"

  • Example to enter the IP address (IPv6): "fe80::220:6bff:fe10:2f16"

[Port No.]

If necessary, change the port number of the server where the dedicated software was installed (default: [443]).

[HTTP Version Setting]

Select the version of the protocol for HTTP communication (default: [HTTP/1.1]).

  • [HTTP/1.1]: Uses HTTP/1.1 only.

  • [HTTP/2, HTTP/1.1]: Uses HTTP/2 when connected to HTTP/2. In other cases, HTTP/1.1 is used.

[Connection Timeout]

If necessary, change the timeout time of communication with the server where the dedicated software was installed (default: [60] sec.).

[Certificate Verification Level Settings]

To validate the certificate during SSL communication, select items to be verified.

  • [Expiration Date]: Confirm whether the certificate is within the validity period (default: ON).

  • [CN]: Confirm whether CN (Common Name) of the certificate matches the server address (default: OFF).

  • [Key Usage]: Confirm whether the certificate is used according to the intended purpose approved by the certificate issuer (default: OFF).

  • [Chain]: Confirm whether there is a problem in the certificate chain (certificate path) (default: OFF). The chain is validated by referencing the external certificates managed on this machine.

  • [Expiration Date Confirmation]: Confirm whether the certificate has expired (default: OFF). The expiration date confirmation is performed in the order of OCSP (Online Certificate Status Protocol) service, and CRL (Certificate Revocation List).

[Synchronize WebDAV Client Setting]

When a proxy server is installed in your environment, register the proxy server.

  • [Synchronize]: Use a proxy server registered in [WebDAV Client Settings].

  • [Proxy Settings]: Register a required proxy server separately from the proxy server registered in [WebDAV Client Settings].
    Enter the proxy server address, port number, and the user name and password required to log in to the proxy server.

[Launch Remote Panel from vCare]

When allowing the user to launch the remote panel from the remote diagnosis system, set this option to ON (default: OFF).

Reference

Accessing the machine directly

Configure settings to operate the screen of this machine using the Web browser on a different computer.

Select [Network] - [Remote Panel Settings] - [Remote Panel Server Settings] in administrator mode of Web Connection (or in [Utility] - [Administrator] of this machine), and configure the following settings.

Setting

Description

[Server Setting]

When operating the screen of this machine using the Web browser on a different computer, set this option to ON (default: OFF).

[Port No.(SSL)]

If necessary, change the port number (default: [50443]).

[HTTP Version Setting]

Select the version of the protocol for HTTP communication (default: [HTTP/1.1]).

  • [HTTP/1.1]: Uses HTTP/1.1 only.

  • [HTTP/2, HTTP/1.1]: Uses HTTP/2 when connected to HTTP/2. In other cases, HTTP/1.1 is used.

[Password Authentication]

When prompting the user to enter the password for connecting to this machine, set this option to ON (default: OFF).

  • [Password is changed.]: Enter the required password (using up to 64 characters).

[IP Filtering (Permit Access)]

When restricting computers to which you want to allow access to this machine using IP addresses, set this option to ON (default: OFF). Also, enter the range of IP addresses allowed to access.