G3 Fax Error Code

T00

• Check to see if the destination is correct.

• Check that the recipient telephone number is for fax.

• Check the state of the recipient.

T01

Send data again without using a mixed original.

T02

If a communication error recurs, try the manual sending.

T03

An invalid protocol has been received from the receiver.

Check the state of the recipient.

T05

After an enough time lapsed, send data again. Otherwise, check the state of the recipient.

T06

There may be a problem with the line quality.

T08

There may be a problem with the line quality.

T09

There may be a problem with the line quality.

T11

Could not check the normal reception from the receiver side.

Send a fax again.

T12

Could not check the normal reception from the receiver side.

Send a fax again.

T13

Could not check the normal reception from the receiver side.

Send a fax again.

T18

A reception has been rejected from the receiver side.

Check the state of the recipient.

T28

An error occurred in the receiver side.

Send a fax again.

T32

There may be a problem with the line quality.

T35

An error occurred in the receiver side.

Send a fax again.

T36

An error occurred in the receiver side.

Send a fax again.

T38

An invalid protocol has been received from the receiver.

T40

An error occurred on this machine.

Send a fax again.

T42

This code may be displayed because an error occurs during image transfer for fax TX/RX. Check that ECM of this machine is set to ON.

To register a fax destination, set the ECM to ON. By carrying out this action, you may be able to send a fax properly. For details, refer to [Registering a fax address] .

In some cases, you need to change the ECM setting in the receiver side.

T43

There may be a problem with the line quality.

T44

Turn the main power OFF and then ON, and send a fax again. By carrying out this action, you may be able to send a fax properly.

T48

Could not check number matching by the Check Dest. & Send function.

• Check to see if the destination is correct.

• Check that the fax number registered with the recipient is correct.

• Set Check Dest. and Send to OFF; you may be able to send a fax.

T50

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

T51

Turn the main power OFF and then ON, and send a fax again. By carrying out this action, you may be able to send a fax properly.

T52

Turn the main power OFF and then ON, and send a fax again. By carrying out this action, you may be able to send a fax properly.

T58

The document to be sent by polling is not registered in the sender's machine. Ask the sender to set the document.

T60

Register the document that is sent to the recipient by polling. For details, refer to [Registering a File for Polling (Polling TX)] .

T61

Check whether the document to be sent by polling from the bulletin board is registered. For details, refer to [Registering a File for Polling on the Bulletin Board (Polling TX)] .

T62

Inform the recipient of the correct bulletin board number.

T68

This error occurs when the selected polling (SEP) function is not provided in the recipient for polling RX. Check the settings.

T73

There may be a problem with the line quality.

Set V34 to OFF to perform sending/receiving. For details, refer to [Sending a Fax after Canceling the Super G3 Mode (V34)] .

To register a fax destination, set V34 to OFF. For details, refer to [Registering a fax address] .

T74

There may be a problem with the line quality.

Set V34 to OFF to perform sending/receiving. For details, refer to [Sending a Fax after Canceling the Super G3 Mode (V34)] .

To register a fax destination, set V34 to OFF. For details, refer to [Registering a fax address] .

T75

There may be a problem with the line quality.

Set V34 to OFF to perform sending/receiving. For details, refer to [Sending a Fax after Canceling the Super G3 Mode (V34)] .

To register a fax destination, set V34 to OFF. For details, refer to [Registering a fax address] .

T76

There may be a problem with the line quality.

Set V34 to OFF to perform sending/receiving. For details, refer to [Sending a Fax after Canceling the Super G3 Mode (V34)] .

To register a fax destination, set V34 to OFF. For details, refer to [Registering a fax address] .

T77

There may be a problem with the line quality.

Set V34 to OFF to perform sending/receiving. For details, refer to [Sending a Fax after Canceling the Super G3 Mode (V34)] .

To register a fax destination, set V34 to OFF. For details, refer to [Registering a fax address] .

T78

Turn the main power OFF and then ON, and send a fax again. By carrying out this action, you may be able to send a fax properly.

T79

Send a fax again.

T80

This error occurs when the machine is not connect to an analog line while the line is in off-hook mode. Make sure that the machine is correctly connected to an analog line.

T81

Could not detect any dial tone. Check that the machine is connected to the correct telephone line, and send a fax again.

When the machine is connected to the PBX, check whether the [PBX Connection Setting] ( [PBX Connection Setting] ) is correctly configured (if a line sound is output intermittently, the machine may be connected to the PBX). By carrying out this action, you may be able to send a fax properly.

T82

The recipient returned no response after dialing.

• Check to see if the destination is correct.

• Check that the recipient telephone number is for fax.

• Check the state of the recipient.

T83

A busy tone was detected.

• The recipient may be busy, so send a fax again after a while.

• Check whether the recipient telephone number is correct.

• Try the manual sending.

T84

An incorrect outside line may be specified in the PBX environment. Enter only the recipient telephone number following the Outline key. To display the Outline key, select [PBX Connection Setting] ( [PBX Connection Setting] ) to configure the appropriate setting.

This error may be resolved by turning the main power OFF and ON. If this error recurs, contact your service representative.

T85

A contact failure may occur on a telephone line. Check to see if the line is disconnected.

T86

A dial tone error was detected.

Check the line status.

T89

Check the balance in the billing management device.

T91

This error occurs when an invalid line is specified to send a fax. Check the setting of the line specified for the registered destination.

T95

A contact failure may occur on a telephone line. Check to see if the line is disconnected.

R00

The recipient may be dialed erroneously from a general telephone, or the line may be disconnected after dial connection.

An incoming error may occur due to line noises.

The recipient fax number may not be detected.

R01

When this error occurs in a specific recipient, request the recipient not to send a mixed original or specify a different resolution for transmission. By carrying out this action, you may be able to receive a fax properly.

R02

There may be a problem with the line quality.

R03

An invalid protocol has been received from the sender machine.

R04

Check the state of the recipient.

R06^*

An image data receiving failure was not cleared.

There may be a problem with the line quality.

R07^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R08^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R09^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R10^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R11^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R12^*

There may be a problem with the line quality.

Check that ECM of this machine is set to ON.

In some cases, you need to change the ECM setting in the sender machine side.

R18

This error occurs when a fax cannot be received because the User Box space is insufficient. Delete unnecessary documents in each User Box. The erroneous User Box is displayed with a warning message.

R21

Turn the [Closed Network RX] ( [Closed Network RX] ) function off, or inform the recipient of the correct password.

R22

This error occurs when the password receiving is not specified in [Closed Network RX] ( [Closed Network RX] ). Set Closed Network RX to OFF, or check the Closed Network RX settings.

R24^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R25^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R26^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R27^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R28^*

An invalid command has been received.

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R29^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R33

Request the recipient to set password information to SID, not PWD.

R34

A protocol error occurred during F-Code (confidential or relay) communication.

Request the sender machine side to enter password information to SID.

R37^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender machine side to set V34 to OFF and resend a fax.

R38^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender machine side to set V34 to OFF and resend a fax.

R40^*

An error occurred on this machine.

Turn the main power OFF and then ON, wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R45^*

There may be a problem with the line quality.

Check that ECM of this machine is set to ON.

In some cases, you need to change the ECM setting in the sender machine side.

R49

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R50^*

There may be a problem with the line quality.

Check that ECM of this machine is set to ON.

In some cases, you need to change the ECM setting in the sender machine side.

R51

Turn the main power OFF and then ON, and receive a fax again. By carrying out this action, you may be able to receive a fax properly.

R52

Turn the main power OFF and then ON, wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R60^*

There may be a problem with the line quality.

Check that ECM of this machine is set to ON.

In some cases, you need to change the ECM setting in the sender machine side.

R63

There may be a problem with the line quality.

R67

An invalid protocol has been received from the sender machine side.

Request the sender machine side not to set SUB of F-Code.

R69^*

There may be a problem with the line quality.

R70^*

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R71^*

There may be a problem with the line quality.

Check that ECM of this machine is set to ON.

In some cases, you need to change the ECM setting in the sender machine side.

R72

Request to the sender to shorten the length of original to be sent before resending the fax.

R73^*

There may be a problem with the line quality.

R74^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R75^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender machine side to set V34 to OFF and resend a fax.

R76^*

There may be a problem with the line quality.

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender machine side to set V34 to OFF and resend a fax.

R77^*

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R78^*

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R79^*

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.

R80

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

R81

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

R82

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

R83

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

R84

A problem occurred during a communication from the remote diagnosis system.

Contact your service representative.

R93

This error occurs when a receiving instruction is received via the Confidential User Box, but the password does not match.

Inform the recipient of the correct password to resend a fax.

Check that the Confidential RX User Box is registered properly.

R94

An error occurred during Relay RX.

Check that the relay destination (Group) of the Relay User Box is registered properly. Otherwise, inform the recipient of the correct password to resend a fax. For details on Relay RX, refer to [Using as Fax Relay Machine (Relay User Box)] .

R96

An error occurred during Confidential, Relay, or PC-FAX RX.

Check that the Confidential, Relay, or PC-FAX RX User Box is registered properly. Otherwise, check whether [Relay RX] ( [Function ON/OFF Setting] ) is set to OFF in [Function ON/OFF Setting].

Inform the sender machine side of the correct User Box number.

R97

An error occurred during PC-FAX RX.

Select [RX Data Operation Settings] - [PC-Fax RX Setting] ( [RX Data Operation Settings] ), and check the communication password specified in the PC-FAX RX setting. Then, inform the recipient of the correct password to resend a fax.

R99

Wait until a fax is resent from the sender machine side. If a fax is not resent, ask the sender to resend the fax.