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Online Assistance

Click [Online Assistance] on the menu of [Maintenance] tab to display this screen.

This screen allows you to enter the information on product support.

The specified information can be accessed by clicking [Online Assistance] on the [Information] tab menu of the User Mode screen.

Item

Description

[Contact Name]

Enter the name of the support contact for the product. Up to 63 one-byte characters can be used.

[Contact Information]

Enter the phone number or URL of the support contact. Up to 127 one-byte characters can be used.

[Product Help URL]

Enter the URL of the product information website. Up to 127 one-byte characters can be used.

[Corporate URL]

Displays the URL of the manufacturer website (changeable). Up to 127 one-byte characters can be used.

[Supplies and Accessories]

Enter the contact to order consumables. Up to 127 one-byte characters can be used

[Online Help URL]

Enter the URL of online documentation:

http://(IP address of the Web server)/wc_help/wc_help.html

Up to 127 one-byte characters can be used.

The administrator is required to set up the online documentation to be available over the LAN server.

Use a PC on which Microsoft IIS or another Web server is running, and set up the Web server to have the folder "/pswc_help/" accessible. Make sure to copy the entire pswc_help folder, which is installed using the installer CD, to the Web server.

[OK]

Click to complete the setting.

[Cancel]

Returns to the settings before the edit.