HomeTroubleshootingError Code List

Error Code List

FunctionsCodeDescription
IEEE802.1X
1
Connection has already been established.
2
Setting error
3
Unable to find the destination AP (SSID).
4
The authentication mode does not match the AP (IEEE8021X/WPA-EAP/WPA-PSK/NONE).
5
Negotiation of the EAP method failed.
6
The EAP authentication failed (user ID, password, certificate, etc.)
7
Encryption negotiation with the AP failed (TKIP/CCMP).
8
Failed to retrieve the client certificate.
9
The client certificate has expired.
10
Verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP).
11
Although the WPA-PSK mode is selected, the Pre-Shared Key is not specified.
12
An authentication error occurred in WPA-PSK mode (unmatched Pre-Shared Key).
13
The phase 2 method is not specified (PEAP).
14
Negotiation of the phase 2 method failed (PEAP).
15
Response from the server has timed out.
16
Failed to allocate memory.
17
Failed to start the supplicant task.
18
The driver does not work.
19
The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP).
20
CA verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP).
21
Server ID verification error of the server certificate (EAP-TLS/EAP-TTLS/PEAP).
22
The CA certificate is not specified (EAP-TLS/EAP-TTLS/PEAP).
23
The server ID is not specified (EAP-TLS/EAP-TTLS/PEAP).
24
Settings are combined normally.
25
Connection and authentication are complete.
26
The server certificate does not have the expected usage (EAP-TLS/EAP-TTLS/PEAP).
27
The server certificate has expired (EAP-TLS/EAP-TTLS/PEAP).
28
Access to the server to check for expiration of the server certificate is rejected (EAP-TLS/EAP-TTLS/PEAP).
29
Access to the server to check for expiration of the server certificate has timed out (EAP-TLS/EAP-TTLS/PEAP).
30
Unable to check for expiration because the CRL size that has been retrieved to check for the expiration of the server certificate exceeds the maximum capacity that can be retained (1MB) (EAP-TLS/EAP-TTLS/PEAP).
31
Incorrect format of the server certificate (EAP-TLS/EAP-TTLS/PEAP).
32
Verification of the server certificate is invalid (EAP-TLS/EAP-TTLS/PEAP).
33
The hard disk path is not specified for the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP).
34
The certificate verification (PKI) function is in the excessive multiplex processing status (EAP-TLS/EAP-TTLS/PEAP).
35
Parameter error of the certificate (EAP-TLS/EAP-TTLS/PEAP).
36
Internal error of the certificate verification (PKI) function (EAP-TLS/EAP-TTLS/PEAP).
LDAP
1
An invalid operation occurred.
4
The number of search results has exceeded the maximum number of items allowed.
7
The LDAP server does not support SASL.
10
Unable to trace the link although Referral is specified.
32
Cannot find the search route.
49
Failed to log in to the LDAP server.
80
An unexpected error occurred.
85
The connection has timed out.
86
The supported SASL does not match the LDAP server side.
88
Cancelled by the user.
90
A memory shortage has occurred.
91
Unable to connect to the LDAP server.
92
The supported LDAP version does not match the LDAP server side.
128
Failed to resolve the LDAP server name using the DNS server.
129
The certificate of the LDAP server has expired.
130
Mutual authentication using GSS-SPNEGO (Kerberos v5) failed.
131
The search result remains.
2238
The CN field of the LDAP server certificate does not match the server address.
2239
The LDAP server certificate does not have the expected usage for a server.
2240
The LDAP server certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The LDAP server certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
2261
The format of the LDAP server certificate is invalid.
2263
Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2266
Internal error of the certificate verification/management module.
2267
The device certificate does not exist.
2268
No certificate is sent from the communications peer.
10000
Failed in authentication using a PKI card (PKI token).
12236
The ticket certificate has expired.
12239
The ticket certificate does not have the expected usage for a server.
12240
The ticket certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
12241
The ticket certificate has expired.
12242
The CA server rejected the connection.
12243
The connection to the server that checks for expiration of the certificate has timed out.
12244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
12261
The format of the ticket certificate is invalid.
12263
Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.
12264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
12266
Internal error of the certificate verification/management module.
E-Mail/
Internet Fax
1
Failed to log in to the E-mail server.
2
An internal error occurred.
3
Failed to connect to the server.
4
The connection has timed out.
5
Decoding failed due to invalid MIME format or S/MIME format.
6
Available free memory is insufficient. Reception is not possible.
7
Job ID is invalid.
9
Failed to delete an E-mail message.
10
The mail box is full.
11
Failed to search the certificate.
12
Failed to retrieve the device certificate or private key.
13
An I/O error occurred.
A hard disk operation error has occurred, or memory capacity of the computer may be insufficient.
14
The S/MIME function is disabled.
15
The hard disk is invalid.
16
The format of the certificate from the E-mail sender is invalid.
2236
The certificate has expired, or the validity period has not yet started.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
2261
The format of the certificate is invalid.
2263
Failed to initialize the certificate verification.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2266
Internal error of the certificate verification.
2267
The device certificate does not exist.
2268
No certificate is sent from the server.
FTP TX
22
Parameter error (e.g. the file name is NULL).
27
Parameter is invalid.
42
The specified protocol is unavailable.
52
The process is cancelled by a device reset.
55
A memory shortage has occurred.
56
The FTP connection is already open.
57
Failed to connect to the server.
60
The connection has timed out.
61
The connection has been interrupted.
62
The device is not connected to the network.
70
The network connection is busy.
450
The file has not been deleted.
451
The file transfer failed (e.g. due to insufficient server capacity).
452
The file transfer failed (e.g. due to insufficient server capacity).
501
Syntax error in parameters or arguments.
530
Incorrect login name or password.
550
The specified folder does not exist.
552
The file operation failed (e.g. due to insufficient server capacity).
SMB transmission
42
The protocol is not initialized.
52
MIO was reset during forwarding.
55
An I/O buffer capacity shortage occurred.
57
Failed to connect to the server.
62
The device is not connected to the network.
The connection has been interrupted.
70
The network connection is busy.
4096
The host name is not specified.
The specified host name does not exist on the network.
4097
The user name is not specified.
Unable to log in with the specified user name and password.
The user does not have write permission to the folder.
Failed to log in due to an SMB protocol error.
4098
The folder name is not specified.
The specified folder does not exist.
4099
The user name is not specified.
Unable to log in with the specified user name and password.
The user does not have write permission to the folder.
Failed to log in due to an SMB protocol error.
4100
The specified file name is invalid.
4101
The specified file already exists and is write-protected.
The folder and the disk are write-protected.
4102
The specified media to be written is not formatted.
The file system of the specified media to be written is faulty.
4103
The server capacity is full.
4104
The server capacity has become full while writing data.
4105
Other errors to which an error code is not assigned.
10000
Failed in authentication using a PKI card (PKI token).
12236
The certificate has expired, or the validity period has not yet started.
12239
The purpose of the certificate is not right.
12240
CA that cannot be trusted or is not registered.
12241
The certificate has expired.
12242
The CA server rejected the connection.
12243
The connection to the server that checks for expiration of the certificate has timed out.
12244
The size of the expiration list is too large.
12263
Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified).
12264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
12266
Internal error of the certificate verification.
12267
The device certificate does not exist.
12268
No certificate is sent from the server.
SMTP transmission
22
Invalid argument.
27
The file size is too large.
28
Insufficient memory of the device.
32
The pipe is broken.
42
The specified protocol is unavailable.
51
Unable to reach the destination network.
52
The connection aborted by the network.
55
A buffer shortage occurred.
57
The socket is not connected.
58
The connection has been interrupted.
60
The operation has timed out.
61
The connection is rejected.
62
The device is not connected to the network.
67
The host is shut down.
70
The operation is expected to be blocked.
421
SMTP server error. Since the service is unavailable, the transfer channel is closed.
432
SMTP server error.
The password must be changed.
450
SMTP server error.
Unable to access to the mail box.
451
SMTP server error.
The requested action has been cancelled because an error occurred while processing a job.
452
SMTP server error.
Shortage of the system storage capacity.
453
SMTP server error.
No E-mail massage.
454
SMTP server error.
Temporary authentication failure.
458
SMTP server error.
Unable to queue a message to the node.
459
SMTP server error.
The node is not permitted.
499
SMTP server error.
An unsupported SMTP error code of 400s is received from the SMTP server.
500
SMTP server error.
Syntax error (command unrecognized).
501
SMTP server error.
Syntax error in parameters or arguments.
502
SMTP server error.
The command is not implemented.
503
SMTP server error.
Bad sequence of commands.
504
SMTP server error.
The command parameter is not implemented.
521
SMTP server error.
The server does not receive mail.
530
SMTP server error.
The access is rejected.
534
SMTP server error.
The authentication mechanism is too weak.
535
SMTP server error.
Authentication error.
538
SMTP server error.
The requested authentication mechanism requires encryption.
550
SMTP server error.
The requested action is not executed.
551
SMTP server error.
The user is not connected locally.
552
SMTP server error.
The requested E-mail action is cancelled.
553
SMTP server error.
The requested action is not accepted.
554
An SMTP server error, or an internal error when sending data.
The transaction failed.
555
SMTP server error.
MAIL/RCPT parameter error.
599
SMTP server error.
An unsupported SMTP error code of 500s is received from the SMTP server.
2236
The certificate has expired, or the validity period has not yet started.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
2261
The format of the certificate is invalid.
2263
Failed to initialize the certificate verification.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2266
Internal error of the certificate verification.
2267
The device certificate does not exist.
2268
No certificate is sent from the server.
3000
An unexpected error occurred.
3001
An unexpected error occurred within the library being used.
3002
An invalid channel is specified.
3003
SMTP server address is invalid.
3004
Parameter error (MIMEBodyHeader).
3005
Parameter error (DisplayName).
3006
Parameter error (character set).
3007
Parameter error (From address).
3008
Parameter error (To address).
3009
Parameter error (CC address).
3010
Parameter error (BCC address).
3011
Parameter error (EmailSet is NULL).
3012
Parameter error (destination certificate is NULL).
3013
Parameter error (E-mail body).
3014
The hard disk is invalid.
3015
The S/MIME function is disabled.
3016
Self-certificate error. The device certificate cannot be used in the S/MIME function. One possibility, among others, is that the type of encryption key is not RSA.
3018
An invalid encryption algorithm is specified.
3019
An invalid signature algorithm is specified.
3020
The E-mail address included in the destination certificate does not match the destination address (To/Cc/Bcc).
3021
The E-mail address included in the certificate does not match the sender (From) address.
3022
Format error of the certificate.
3023
Parameter error (Disposition-Notification-To).
3024
Message syntax error of the receiver side.
3025
The SMTP server does not support the STARTTLS command.
3026
PKI card access error.
WebDAV transmission
22
The format of the URL of the target resource is invalid. Parameter error.
27
Attempted to send data that exceeds the maximum transferrable size for transfer coding.
42
WebDAV send is disabled.
52
The process is cancelled by a device reset.
55
A buffer shortage occurred.
56
The connection has already been established.
57
The connection to the WebDAV server failed (including connection time out).
62
The device is not connected to the network.
70
MIO is busy.
72
The connection has been interrupted with the condition that is insufficient to the specified size.
1001
The server does not support WebDAV.
Unable to upload data to the server.
1002
The intermediate resource is not a collection (directory) (e.g. the specified folder does not exist).
1003
The target resource is a collection (directory).
1011
Although "https" is specified for the resource URL, it is unavailable because the SSL library is not included for the modularity.
1012
Although "https" is specified for the resource URL, the connection is interrupted because the WebDAV server certificate has expired.
1013
The CONNECT method is issued to the proxy server to establish an SSL connection via a proxy, but it is rejected.
1017
A communication error occurred while sending a request.
1018
A communication error occurred while receiving a response.
1027
nContentLength exceeds the maximum transferable size.
1030
Although use of a proxy has been specified, the proxy setting information is unavailable.
1031
The connection to the proxy server failed (including connection time out).
1098
Failed in chunk TX to SharePoint Server.
1099
Another internal error occurred (e.g. memory shortage).
2236
The certificate has expired, or the validity period has not yet started.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
2261
The format of the certificate is invalid.
2263
Failed to initialize the certificate verification.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2266
Internal error of the certificate verification.
2267
The device certificate does not exist.
2268
No certificate is sent from the server.
SMB browsing
32
The connection has been interrupted.
42
The specified protocol is unavailable.
57
Failed to connect to the server.
62
The device is not connected to the network.
The internal channel detected an error immediately before establishing communication.
67
The host PC is shut down.
4096
The group name/host name is not specified.
The specified group name/host name does not exist on the network.
4097
The user name is not specified.
Unable to log in with the specified user name and password.
Failed to log in due to an SMB protocol error.
4098
Administrative shares do not exist.
The shared resource name is not specified.
The shared resource does not exist.
4099
The user name is not specified.
Unable to log in with the specified user name and password.
Failed to log in due to an SMB protocol error.
4102
The specified media to be written is not formatted.
The file system of the specified media to be written is faulty.
4105
Other errors to which an error code is not assigned.
4352
The browser machine (master browser/backup browser) is not found.
4353
Unable to log in to the browser machine (master browser/backup browser).
4354
The sub folder does not exist.
4355
The request is not accepted due to an invalid call sequence etc.
4368
The number of groups is too large.
4369
The number of host PCs is too large.
4370
The number of shared resources is too large.
10000
Failed in authentication using a PKI card (PKI token).
12236
The certificate has expired, or the validity period has not yet started.
12239
The purpose of the certificate is not right.
12240
CA that cannot be trusted or is not registered.
12241
The certificate has expired.
12242
The CA server rejected the connection.
12243
The connection to the server that checks for expiration of the certificate has timed out.
12244
The size of the expiration list is too large.
12263
Failed in initialization of certificate verification (The path of the hard disk for saving certificates is not specified).
12264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
12266
Internal error of the certificate verification.
12267
The device certificate does not exist.
12268
No certificate is sent from the server.
User Authentication
1
Invalid parameter (e.g. the number of characters exceeds the limit, blank).
The authentication function setting is disabled.
2
Failed to resolve the name using the DNS server.
3
Unable to find the authentication server.
4
Failed to authenticate.
5
Failed to allocate memory.
An unexpected error occurred (which does not occur under normal usage conditions).
6
An authentication request is received while an internal task of the user authentication client is being performed.
7
MIO was reset during forwarding.
10000
Failed in authentication using a PKI card (PKI token).
12236
The SSL certificate has expired.
12239
The certificate does not have the expected usage.
12240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
12241
The certificate has expired.
12242
The CA server rejected the connection.
12243
The connection to the server that checks for expiration of the certificate has timed out.
12244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
12261
The format of the certificate is invalid.
12263
Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.
12264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
12266
Internal error of the certificate verification.
WebDAV client
2
The ID of a client that is not active has been specified.
3
Receive time out occurred.
4
A receive error occurred. Or an invalid request URL is specified.
5
The size of the content length or the receive size exceeds the maximum transferable size. Or the size of the message body is too large.
6
The process is cancelled by a device reset. Or the size of the message body exceeds the maximum transferable size.
7
An internal error occurred. Or the process is cancelled by an internal reset.
8
Failed to connect to the WebDAV server.
9
An error occurred while sending data to the WebDAV server.
10
A timeout occurred while sending data to the WebDAV server.
11
Failed to connect to the proxy server.
12
The proxy server rejected the connection request.
13
While the proxy server specification is valid, the host of the proxy server is not specified.
14
Failed to authenticate the proxy server.
15
Other error was returned from the proxy server.
16
An internal error occurred.
17
The process is cancelled because MIO_REQBODY_ERROR is specified by the device application.
2236
The certificate has expired, or the validity period has not yet started.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
Unable to check for expiration because the CRL size exceeds the maximum capacity that can be retained (1MB).
2261
The format of the certificate is invalid.
2263
Failed to initialize the certificate verification.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2266
Internal error of the certificate verification.
2267
The device certificate does not exist.
2268
No certificate is sent from the server.
WS scan
1
The specified client is not registered.
2
Parameter is invalid.
3
The Web service or WS scan function is disabled.
4
The device is not connected to the network.
5
Waiting for connection from CP.
6
The SSL certificate of the destination computer is not valid when the validity period of an SSL certificate is checked.
22
Invalid argument.
42
The specified protocol is unavailable.
52
The connection aborted by the network.
53
The connection has been interrupted.
55
A buffer shortage occurred.
57
The socket is not connected.
60
The operation has timed out.
70
The operation is expected to be blocked.
72
The RetrieveImage waiting period has timed out.
2236
The SSL certificate has expired.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate is not trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
The CA server rejected the connection.
2243
The connection to the server that checks for expiration of the certificate has timed out.
2244
The size of the expiration list is too large.
2261
The format of the certificate is invalid.
2263
Although the environment is configured to use the hard disk, it is unable to perform verification because the hard disk path has not been specified.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2265
Parameter of the certificate verification is invalid.
2266
Internal error of the certificate verification/management module.
2267
The device certificate does not exist.
2268
No certificate is sent from the server.
Scan server sending
1
The action is not supported.
2
The specified parameter is invalid.
3
The operation failed.
4
A temporary error occurred on the scan server.
5
An internal error occurred on the scan server.
6
The scan server returned an error due to operation by an unauthorized user.
7
The scan server returned an error due to invalid request.
8
Addresses for secondary distribution are not supported.
9
The destination address is not included in PSP.
10
The scan server returned an error due to access by an unauthorized user.
11
The scan server returned an error due to a request for invalid action.
12
The scan server returned an error due to transmission of unregistered PSP to the scan server.
13
The scan server returned an error due to a request for invalid action.
14
The scan server returned an error due to use of a format that is not supported.
22
The specified parameter is invalid.
42
The WebService or WSD-Scan function is invalid.
52
The connection aborted by the network.
53
The connection is suspended.
55
The I/O buffer capacity is in short.
57
No connection exists with the client.
62
The connection has been interrupted.
70
NICFUM is busy.
2236
The SSL certificate has expired.
2238
The CN field of the certificate does not match the server address.
2239
The certificate does not have the expected usage.
2240
The certificate could not be trusted. To trust the certificate, the certificate must be registered to the system.
2241
The certificate has expired.
2242
Cannot connect to the CA server upon certificate verification.
2243
Time out occurred at the time of the certificate verification.
2244
The size of the expiration list is too large.
2261
The format of the certificate is invalid.
2263
No verification can be performed as he hard disk path has not been specified yet.
2264
Unable to perform verification because there are too many certificates to be verified (the maximum number of certificates that can be verified at a time is 20).
2265
Parameter of the certificate verification is invalid.
2266
Internal error of the certificate verification/management module.
2267
The device certificate does not exist.
2268
No certificate is sent from the communications peer.